Privacy Policy

Effective Date: May 12, 2026

Responsive Media Technology Services Private Limited (operating as “Responsive MTS”, hereinafter referred to as “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, https://responsivemts.com, how we use it, who we share it with, and the choices available to you regarding that information.

By using our website or submitting information through our contact form, you acknowledge that you have read and understood the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or submit personal information through it.

1. Scope of This Policy

This Privacy Policy applies to personal information collected by us through our website and any related digital touchpoints we control. It does not apply to information collected by third-party websites or services that may be linked from our website, or to the marketing activities we perform on behalf of our clients under their own privacy policies.

2. Information We Collect

We collect personal information only when you choose to share it with us. The categories of information we collect are limited to what is necessary for the purposes described in this policy.

2.1 Information You Provide Directly

When you submit our “Contact Us” form, we collect the following information:

• Full name
• Email address
• Phone number
• Subject line
• The content of the message you send us

We may also collect any additional information you choose to include in your message or any subsequent communication with us by email, phone, or other channels.

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, tags, and similar technologies. This may include:

• IP address and approximate geographic location
• Browser type, operating system, and device identifiers
• Pages viewed, time spent on the site, and referring URLs
• Date and time of your visit

This information is used in aggregate form to understand how visitors interact with our website and to improve site performance. Please see Section 7 (Cookies and Tracking Technologies) for more details.

3. How We Use Your Information

We use the information collected through the contact form solely for sales and marketing purposes related to our services. Specifically, we use it to:

• Respond to your inquiry and follow up on your submission
• Introduce our services and discuss whether we may be able to help you
• Understand your business requirements and explore potential engagements
• Send relevant information about our offerings where you have expressed interest
• Maintain records of communications for internal account management

We do not sell, rent, lease, or trade your personal information to any third party. We do not use information submitted through the contact form for any purpose other than communicating with you as a prospective client.

4. Legal Basis for Processing

Where applicable law requires us to identify a legal basis for processing your personal information, we rely on the following:

• Consent: you voluntarily submit your information through our contact form for the purpose of being contacted by us.
• Legitimate interest: we have a legitimate business interest in responding to inquiries from prospective clients and offering our services.
• Compliance with legal obligations: where we are required to retain or disclose information to comply with applicable laws.

5. How We Share Your Information

We treat the information you submit as confidential and limit access to it within our organization on a need-to-know basis. We may share your information only in the following limited circumstances:

• Internal teams: with employees of Responsive MTS and its affiliated entities who are involved in responding to your inquiry or managing client relationships.
• Service providers: with trusted third-party vendors who help us operate our business, such as email service providers, website hosting providers, customer relationship management (CRM) platforms, and analytics providers. These providers are contractually required to protect your information and may use it only to perform services for us.
• Legal and regulatory requirements: where required to comply with a court order, subpoena, governmental request, or other legal obligation, or to protect our rights, property, or safety, or that of others.
• Business transfers: in connection with a merger, acquisition, restructuring, or sale of all or part of our business, in which case your information may be transferred as part of that transaction, subject to the protections set out in this Privacy Policy.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

6. Data Retention

We retain personal information collected through the contact form only for as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy, including any period required to respond to your inquiry, maintain ongoing client communications, comply with our legal and contractual obligations, or resolve disputes.

When your information is no longer required, we will either securely delete it or anonymize it so that it can no longer be associated with you.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including Google Tag Manager and associated analytics tools, to understand how visitors interact with our site and to improve the user experience. Cookies are small text files placed on your device that allow us to recognize repeat visits, remember preferences, and collect aggregate usage data.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

For more information on how Google collects and processes data through these services, please refer to Google’s privacy documentation.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. Access to personal information is restricted to authorized personnel who require it for their work.

While we take appropriate measures to secure your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we work to maintain appropriate protections at all times.

9. International Data Transfers

Responsive MTS operates from offices in the United States and India. As a result, the personal information you submit may be transferred to, stored in, or processed in countries other than the country in which you reside, including jurisdictions whose data protection laws may differ from those of your home country.

Where required by applicable law, we put in place appropriate safeguards to ensure that your information continues to be protected when transferred internationally.

10. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding the personal information we hold about you, including:

• Access: the right to request a copy of the personal information we hold about you.
• Correction: the right to request that we correct inaccurate or incomplete information.
• Deletion: the right to request that we delete your personal information, subject to applicable legal exceptions.
• Objection or restriction: the right to object to or request that we restrict certain processing of your information.
• Withdrawal of consent: where we rely on your consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out before withdrawal.
• Opt out of marketing: you may opt out of receiving marketing communications from us at any time by replying to any such communication with a request to unsubscribe or by contacting us using the details in Section 13.

To exercise any of these rights, please contact us using the details provided in Section 13. We may need to verify your identity before fulfilling your request and will respond within the timeframes required by applicable law.

11. Children’s Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action to delete it.

12. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of the rights described above, or have any concerns about how your information is handled, please contact us at:

Responsive Media Technology Services Private Limited
44 South Broadway, Suite 100, White Plains, NY 10601, USA
Email: info@responsivemts.com

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we make changes, we will revise the “Effective Date” at the top of this policy and post the updated version on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our website after any changes to this Privacy Policy will constitute your acknowledgment of the changes.